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FAQ 

Is it safe to give my credit card details?

The first thing to remember is that every time you hand over your card in a shop or restaurant, you are running a statistically higher risk of misuse than you are when you type your details over the internet. Encryption technology is used to scramble data as it passes across the Internet and the site itself does not store credit card details even for an instant. WorldPay uses Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used.    

I still have credit on my Card but my pin number is invalid. What should I do?

Sometimes the Card Company Systems could be down temporarily so please bear with them and try after sometime. Please call the customer services of that card to know more.

Why am I not getting the number of minutes as shown in the poster?

Usually the card company shows the maximum number of minutes on a card possible. But this is conditional eg. A card may last 100 minutes on a 0845 access to a landline in India.But the same card may last for 70 min on a 0800 access to a landline and only 40 minutes to a mobile.So please find out from Customer services regarding the applicable current rates.

How do I choose the best card?

There’s usually a trade-off between per-call charges (connection fee) and per-minute charges. The higher the per-call charge is, the lower the per-minute charge usually is. If you make a lot of long calls, go with the higher per-call rate. If you make short calls, the higher per-minute cards are probably better for you.

I lost my PIN.What should I do?

The pin numbers are sent to you by email. Also you can go to View my Account and track all your previous orders and Pins.

 

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